The 112 emergency call on Mallorca

112 is the single European emergency number on Mallorca and across Spain: free, around the clock, from any mobile even without a SIM card or credit. The Balearic emergency control room dispatches fire, police and ambulance — with German or English support when needed.

Henrik Venus · Licensed physician, member of COMIB Mallorca · Last updated: 11 June 2026

Life-threatening emergency

112

European Emergency Number · free, 24/7, works on any mobile, even without SIM

Call 112 now

What to say on the call

Stay calm and lead with the essentials (answer first): where you are and what has happened.

Location — address, hotel name, town, landmarks; read your phone's location if needed
What happened — e.g. unconsciousness, chest pain, accident, heavy bleeding
How many people are affected and their condition (responsive, breathing)
Call-back number — do not hang up until the operator tells you to

You can ask for a German- or English-speaking operator.

112 or 061 — what is the difference?

112 is the general emergency number for all life-threatening emergencies (fire, police, medical). 061 is the purely medical helpline for the Balearics (Servei d'Urgències) for urgent but not immediately life-threatening cases. When in doubt, call 112 — the control room forwards your call.

What 112 is not for

112 is strictly for genuine emergencies. For minor, non-urgent issues, a pharmacy, a Centro de Salud or a (private) medical house call is the right choice — keeping the emergency line free for people in life-threatening danger.

Frequently asked questions

Is calling 112 on Mallorca free?

Yes. 112 is the free European emergency number, available 24/7, from any mobile even without a SIM card or credit.

Do 112 operators on Mallorca speak German or English?

The Balearic emergency control room can provide German or English support when needed. State your language at the start and ask for an interpreter.

What is the difference between 112 and 061?

112 is the general emergency number for all life-threatening emergencies; 061 is the Balearic medical helpline for urgent but not immediately life-threatening cases. Both are free and available 24/7.